SMS Terms

Effective date: July 21, 2026 · Program operator: OakStone Home Supplies A LLC (OakStone)

1. Program description

The OakStone text-message program sends recurring automated messages to subscribers who opt in on /updates: order confirmations, shipping and delivery updates, restock alerts, new arrivals, seasonal offers, coupons, and job opening alerts (see open roles). Consent is not a condition of purchase, and the subscription form submits with or without the SMS checkbox.

2. Frequency

Message frequency varies with your orders and the offers you ask about. Expect a few messages per month if you opt in to marketing; delivery updates follow your order activity.

3. Cost

Message and data rates may apply as charged by your mobile carrier.

4. Keywords and confirmations

Text START to opt in for details. To opt out, reply STOP (also END, UNSUBSCRIBE, CANCEL, or QUIT). For help, reply HELP.

Opt-in confirmation: “OakStone: Thanks for subscribing to order updates, offers, and job alerts! Reply HELP for help. Message frequency may vary. Msg & data rates may apply. Reply STOP to opt out.”

Opt-out confirmation: “OakStone: You are unsubscribed and will receive no further messages.”

Help reply: “OakStone: Please reach out to us at bivines@oakstonehomesupplies.com or visit oakstonehomesupplies.com/contact for help.”

5. Carriers

Carriers are not liable for delayed or undelivered messages. Delivery depends on your carrier and device. Supported on major US carriers including AT&T, T-Mobile, and Verizon, plus other participating carriers.

6. Privacy

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. See our Privacy Policy for how we handle SMS opt-in data and consent records.

7. Support

Questions? Email bivines@oakstonehomesupplies.com, call (201) 616-6828 (Mon–Fri, 9:00 AM – 5:00 PM ET), or visit /contact.